I'd like to add my vote of disgust for JJdO.
Cruz was great to watch as a player, and it was great to see #25 on the field every night, but let's look at his coaching...
Supposedly, he coached the outfielders. Does anyone remember Bourn's WTF? with Carlos where they both stood there looking at each other? This wasn't the only time that situations like this arose over the past couple of years. Pence takes some of the worst routes I've ever seen to get to a fly ball. It's almost as if he has to touch every space on the Candy Land board before the gets to the end and then puts on that nifty pink bonnet to proclaim he's reached his destination does a dance and then catches the ball. These types of things are part the player, but he should be coached up. Extra work could help. After a couple of the communication problems in the OF, Cruz should have made Bourn walk around declaring his space everywhere he went (walks into the John, enters a stall and declares with full enthusiasm- "MINE!!!), just to remind him that he is in control out there.
Like I said, a lot of player, but a hell of a lot of coaching.