I emailed the president of time warner, thinking the address was probably not correct or something. I got a return mail and a phone call explaining that a completer owned root sports, but they would submit a request for programming on my behalf . Like really that would do any good. . i had so hoped
ood Morning,
Thank you for contacting Time Warner Cable's Corporate Office of the President. I apologize for the frustration you have encountered with our sports channel line-up. Please know that we value you as our customer, and we want nothing less than to make you happy to have our service.
Your request has been forwarded to the Executive Response Team in your division. An Advocate from that office will be in contact
with you within 24 business hours to address your concerns. Your feedback is extremely important and appreciated.
Regards,
Kathleen B.
Customer Care Advocate
Time Warner Cable | Office of the President
Original Message Follows: ------------------------
From: Fredia
To: TWC Corporate Office of the President <
[email protected]>
Subject: astros game
Date: June 12, 2015 8:41:56 PM EDT
they are my home team, on mlb tonight and not on here. will you please start carrying root sports so i can see the astros. I have been a customer of yours for years and would hate to move to another service
fredia swate
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